Our new three day event will be a chance for everyone to come together to share, debate and discover how to shape the sector. Future proof your board and your business by exploring the health landscape with top speakers from inside and outside the sector and engaging with like-mind people and organisations.

The event will be just like the annual conference you know and value, with live speakers, rooms for interactive debate and coffee breaks to catch up with colleagues – but streamed live to your browser.

So how does it work? You'll be able to drop in and out of the live sessions, explore the virtual expo booths to meet exhibitors and reach out to fellow attendees to connect and network.

Join us as we bring you all the unrivalled health content and networking you need right now.


This year's theme is 'reflect and recover', exploring the challenges of confronting the coronavirus pandemic and the impact it's had on the healthcare sector. We'll consider how we can improve patient and staff experience as we learn to live with a new normal.

Follow us on Twitter @NHSProviders or #NHSP20 to be the first to hear about new speakers and programme content.


Our special virtual conference prices offer exceptional value with no travel or accommodation costs.

Group offer

It’s really productive to attend events with your colleagues to discuss and develop ideas that can be applied to your organisation. Make the most of our group discount offers - book 4 places for the price of 3 or book 8 places for the price of 6.

Book your place today




Our partnership packages offer you high profile, visibility and extensive involvement at our annual conference and exhibition. We also work with our partners throughout the year to actively support your offer to our members, extending the value of your event package. Become an exhibitor and engage directly with those looking to procure a whole range of products and services while showing your support for NHS Providers.

Download the supporter packages brochure


NHS Providers: we reflect and influence the state of the provider sector with our unparalleled contact with the sector. NHS Providers offers you the opportunity to communicate with its most influential leaders with a combined purchasing power of £84m and a sector responsible for one million staff.

The audience: more provider chairs and chief executives attend our annual conference and exhibition than any other in the healthcare calendar, with numbers increasing without a drop in seniority, year on year. Over 40% of delegates are chairs and chief executives, with 68% of delegates at director level or above, highlighting the seniority of our audience.

The timing: we are close to our members and know what their needs are. Our event is perfectly timed as we emerge from coronavirus and learn to reflect on what has happened.

The theme: exploring the challenges of confronting the coronavirus pandemic and the impact it's had on the healthcare sector. We'll consider how we can improve patient and staff experience as we learn to live with a new normal.

Incredible value: our 2020 conference programme is packed with opportunities to get your brand in front of the key decision makers and buyers in the health and care sector with a package to suit every budget.

To find out more about our supporter opportunities download the supporter packages brochure, email Roberta.Henry@nhsproviders.org or call 07909 898322.


There will be plenty of opportunities to virtually meet with your peers and other senior health professionals in the sector at the annual conference and exhibition. You'll have the space you need to exchange ideas and discuss the content from the day with other delegates in our virtual coffee rooms and unpick key topics with speakers and colleagues on the discussion boards.

The virtual exhibition area gives you the chance to evaluate the latest health solutions and services and connect with new suppliers in the sector.

You can also network with fellow delegates before and during the conference by joining in with the conversation on twitter using #NHSP20.


The Provider showcase will still take place during our virtual annual conference. It's a chance to shine a light on the innovative and pioneering work of our members, recognising their successful contribution to healthcare. The showcase inspires delegates and allows trusts to share good practice with senior leaders from across the provider sector. Stay tuned for more information about how you can enter.


"A good opportunity to hear from key players who are shaping health and social care and provided a chance for networking with other trusts."
Chief Executive, Cheshire and Wirral Partnership NHS Foundation Trust

"I have been to many conferences over the years and this is amongst the best I have been to. Great event."
Chair, Dorset County Hospital NHS Foundation Trust

"I really enjoyed the event and meeting a wide range of colleagues from across the NHS – it was great for networking and also for showcasing excellence in our work."
Head of workforce planning and recruitment, Lincolnshire Partnership NHS Foundation Trust

"The conference gave good quality time to network and to think as well as learn from others."
Chief Operating Officer, Dorset County Hospital


Our dynamic programme will explore the keys issues that matter to you - giving you the opportunity to debate, discuss and share ideas with expert speakers from within the healthcare sector and beyond. We’ve created a flexible agenda to allow you to dip in and out of the content as it suits you. Follow #NHSP20 to be the first to hear when new sessions are announced.


Please note programme timings are subject to change.

Day 1 — full schedule

6 October, 09:00 - 16:40

Virtual Hub opens – select agenda items, networking and exhibition viewing

Session 1: Welcome and introduction

Samira Ahmed — Journalist and broadcaster

Session 2: Opening address

Chris Hopson — Chief Executive, NHS Providers

NHS Providers Chief Executive Chris Hopson opens the conference with reflections on the NHS response, trusts’ achievements and learning from the pandemic to date, and a look ahead to the challenges winter may bring.

Session 3: Continuing the conversation: diversity in NHS leadership

Samira Ahmed — Journalist and broadcaster

Patricia Miller — Chief Executive, Dorset County Hospital NHS Foundation Trust

Roger Kline — Research Fellow, Middlesex University

The National Health Service (NHS) is the largest employer of black and minority ethnic people, yet research shows the NHS treat black and minority ethnic staff less favourably in their recruitment, promotion, discipline and career progression. The COVID-19 pandemic and the events following the death of George Floyd are a further reminder of how much more needs to be done to tackle discrimination. Part of a series of NHS Providers’ work on tackling race inequality, this panel discussion will look at whether enough has been done to continue the conversation about race and the steps that boards can take to improve the diversity of the workforce and how to support a more inclusive future pipeline of NHS leaders. 

Exhibition viewing and networking

Breakout sessions

Locum's Nest
Session 5: Attract, recruit and retain by collaborative and flexible working - the NHS people plan in action

While we are still uncertain what the future may hold in terms of the pandemic, one thing is clear, we will need to attract, recruit and retain the NHS workforce. This session will delve into the best practices to maximise and accelerate workforce capacity during the pandemic, the value of collaborative working, and include a focus on the importance of a well-established collaborative staff bank. Our total workforce solution focuses on matching vacant shifts with healthcare professionals by advertising shifts to tens of thousands of available qualified clinicians, digitally manages timesheets, allows the automation of approved pay rates, escalation procedures etc. With our esteemed group of speakers, we will explain why an effective staff bank should rely on transparency and openness and share a direct account of The Digital Collaborative Bank, the NHS’ first digital collaborative staff bank for doctors in partnership with eight large acute NHS Trusts. We will explain how we’ve established tech-enabled staff bank services by unlocking the platform to make shifts visible to our app users, with the ultimate aim of improving patient safety and continuity of care.

    Dr Ahmed Shahrabani — Co-Founder, Locum’s Nest

    Thomas White — Deputy Director of HR, Royal Surrey County Hospital NHS Foundation Trust

    Hannah Farr — Head of Temporary Staffing and e-Rostering, Gloucestershire Hospitals NHS Foundation Trust

    Colleen Sherlock — Assistant Director of HR, Ashford & St Peter's Hospitals NHS Foundation Trust

Breakout sessions

Session 6: NHS heroes and the impact of COVID - supporting our workforce after the pandemic

NHS staff have been rightly lauded by the public for their efforts throughout the pandemic. As we move away from the peak of demand for COVID-19 care, issues of burnout and attrition of current staff could lessen the positive impact of a wider surge of interest in healthcare careers. This session will focus on the impact of the COVID-19 response on staff health and wellbeing, including a look at how the NHS has sought to respond to rising concerns around the mental health of the workforce and reactions to trauma. It will also look at lessons learned for the NHS in protecting staff safety, with high-profile issues around the speedy delivery of PPE, testing and risk assessments causing concern and limiting capacity for service delivery. It will seek to consider to what extent recognition of NHS staff throughout the pandemic, through clap for carers and the monikers of 'key workers' and 'NHS heroes' will help the workforce in the long-term.

Session 7: Recovery and beyond: How innovations during COVID-19 are providing a springboard for the Cornwall system's integrated care ambitions

In 2019, Cornwall and the Isles of Scilly Health and Care Partnership committed to a major piece of transformation work with the aim of improving the way that older people across the county are cared for and supported. With the onset of the global pandemic, official work on the programme was paused and, like many systems across the country, responding to the crisis became a priority. However, an alignment between what was required in order to deal with the pandemic and the goals of the transformation project fast tracked some of their plans, which not only supported the county’s crisis response, but resulted in some innovations that will absolutely underpin its long-term ambitions. In particular, a new integrated single referral system that enables referrers to reach an integrated offering for people needing support across the county, together with a county-wide performance tool that gives live visibility of demand and capacity are enabling people at all levels of the system to work towards an integrated, place-based response and improved outcomes for the people of Cornwall. In this session we will share insight into what was achieved, how it was achieved, and why it could become an essential tool for leaders considering how to enable evidence-based, cross-system working.

Exhibition viewing and networking

Breakout sessions

General Medical Council
Session 8: Regulation as an enabler – supporting the workforce through the pandemic and beyond

An opportunity to discuss the role regulation has played throughout the pandemic and what role it has to support the workforce going forward. This session will focus on workforce themes including temporary registration, wellbeing, equality, diversity and inclusion and the ongoing recruitment and retention of healthcare professionals.

NHS Supply Chain
Session 9: NHS Supply Chain: Reflecting to inform our evolving role in a changing landscape

In a year of unprecedented challenges for the NHS, this panel discussion will reflect on how we’ve drawn on our procurement and supply chain expertise and adapted to meet the critical needs of the system. It will take you through our evolving strategy and Heather Tierney-Moore OBE will share how we have utilised our clinical teams to assure key products and to maintain patient safety. It will also be a chance to hear from you on what else we need to do to collaborate as your key partner.

Session 10: Q&A discussion with Ian Trenholm, Chief Executive, and Prof Ted Baker, Chief Inspector of hospitals about Care Quality Commission’s forthcoming strategy

Samira Ahmed — Journalist and broadcaster

Ian Trenholm — Chief Executive, Care Quality Commission

Professor Ted Baker — Chief Inspector of Hospitals, Care Quality Commission

Ian and Ted will outline the transitional regulatory approach Care Quality Commission (CQC) has adopted during the pandemic and give an overview of the direction the new CQC strategy, Smarter regulation for a safer future, will take. They will answer any questions about what it will mean for trusts.

Breakout sessions (these sessions are for NHS Providers Members only)

Session 11: In the eye of the storm

The pandemic has presented extraordinary challenges for people working in trust communications. Many have found themselves working under incredible pressure and facing severe scrutiny. In this session we’ll reflect on some of those high-profile situations, and the key role of comms in shaping and delivering a response.

    Ross Wigham — Deputy Director of Communications, Northumbria Healthcare NHS Foundation Trust

    Michael Carden — Head of Media and Corporate Communications, Guy's and St Thomas' NHS Foundation Trust

    Emma Casteleijn — Deputy Director of Communications and Engagement, University Hospitals of Leicester NHS Trust

    Julie Treharne — Head of Communications and Engagement, North West Ambulance Service NHS Trust

    Dan Charlton — Director of Communications , Sussex Partnership NHS Foundation Trust

Session 12: Strategic finances update

An opportunity to discuss the long term strategic financial challenges and opportunities presented by the coronavirus pandemic, including system working and new approaches to incentivisation and contracting.

    Mark Orchard — Chief Financial Officer, Portsmouth Hospitals University NHS Trust

    Matt Style — Director of Strategic Finance, NHS England and Improvement

    Sandra Easton — Director of Operational Finance, NHS England and Improvement


Day 2 — full schedule

7 October, 09:00 - 16:30

Virtual Hub opens – select agenda items, networking and exhibition viewing

Breakfast sessions

Session 13: The right care at the right time in the right place - Making Birmingham a great place to grow old in

A new Early Intervention (EI programme in Birmingham is enhancing the quality of health and social care services to the benefit of over one million citizens across the city. It is also playing a critical role in the city’s response to the COVID-19 pandemic. The Older People’s Assessment and Liaison team (OPAL), one of five workstreams of the EI programme, is a geriatrician-led, multi-disciplinary team that ensures that individuals presenting at hospital receive the most appropriate onward care. This session will share how OPAL is helping to prevent unnecessary hospital admissions and premature admissions to long-term care by reducing length of stay and supporting people to become more independent. Ultimately providing significant financial savings for Birmingham’s health and social care system.  

    Andy Lumb — Director, Newton Europe

    Professor Zoe Wyrko — Consultant Geriatrician, Medical Director for Out of Hospital Service at University Hospitals Birmingham, and Special Advisor on Older People to the Birmingham and Solihull STP

Session 14: Welcome, introduction and recap from day 1

Samira Ahmed — Journalist and broadcaster

Session 15: Keynote address from Amanda Pritchard, Chief Operating Officer, NHS England and NHS Improvement

Samira Ahmed — Journalist and broadcaster

Amanda Pritchard — Chief Operating Officer, NHS England and Improvement, Chief Executive, NHS Improvement

Amanda will reflect on how best trusts can move forward as the NHS recovers from the first wave of coronavirus cases and gets ready for winter. She will also address how learning from COVID-19 might inform system working and provider collaboratives, and how she sees this developing. 

Session 16: What does a new era of digital leadership mean for the provider sector?

Saffron Cordery — Deputy Chief Executive, NHS Providers

Dr Navina Evans — Chief Executive, Health Education England

Andrew Greenway — Partner, Public Digital

Sam Allen — Chief Executive, Sussex Partnership NHS Foundation Trust

Crishni Waring — Chair, Northamptonshire Healthcare NHS Foundation Trust

The NHS response to COVID-19 accelerated digital transformation across health and care. Since then trust boards have placed digital at the heart of the restoration and recovery of services. In this session leaders from Health Education England and NHSX will speak alongside two trusts about the consequences of these new ways of working and how trust leaders can build strong digital leadership within their organisations.

Exhibition viewing and networking

Breakout sessions

Session 19: Covid-19: Key legal considerations arising from the pandemic

The coronavirus pandemic has raised questions as to how NHS providers can meet their legal obligations to staff and patients and how their boards and trust leaders seek sufficient assurance in respect of potential liabilities while working under immense pressure. The panel for this session will discuss the legal liabilities that are more likely than usual to arise due to the environment created by the pandemic and suggests ways in which trust boards could respond. Areas to be discussed include governance and board liability, employment and workforce, clinical negligence and health and safety. There will be the opportunity to ask questions of the panel.

Session 20: Helping staff to control financial stress through the pandemic and beyond

The economic impact of COVID-19 is likely to deepen over the coming months. Money worries are already one of the largest sources of stress for NHS staff and inevitably, this situation will disproportionately impact those on the frontline of the response to this crisis who are often in lower pay bands.

How can trust leadership address these challenges and help staff to take control of their money and achieve financial wellbeing? Join our panel as they discuss what can be done to boost the delivery of vital care by creating a happier, more engaged workforce with less financial stress.

    Jonathan Lewis — Managing Director - Health and Social Care, Greensill & Earnd

    Robert Prince — Managing Director, Group Corporate Shared Services, Royal Free London NHS Foundation Trust

Breakout sessions

Session 21: Peer learning for board leaders: Sustaining the momentum made on the digital agenda during COVID-19

This highly interactive session will provide an opportunity for peer learning and reflection on the role digital played during the initial response to COVID-19 and how trust boards have since tried to build on this momentum. It will enable participants, and in particular chairs and chief executives, to take stock and consider:

- what digital successes have trusts had during the pandemic response

- what changed to make this possible

- how has digital been used in the restoration and recovery of services since the peak of the crisis

- how can boards sustain these improvements and establish them as the new normal.

Session 22: Changing mindsets: Confronting white privilege in the NHS

Racism exists in the NHS, as in wider society. Change will need to be led from the top. In this discussion we explore how trust leaders are challenging themselves and their organisations to identify and tackle race inequality, reflecting on the real harm it causes to staff and patients, and identifying the steps needed to make the NHS anti-racist.

    Raj Jain — Chief Executive, Salford Royal Foundation Trust and Pennine Acute Hospital Trust

    Richard Mitchell — Chief Executive, Sherwood Forest Hospitals NHS Foundation Trust

    Roisin Fallon-Williams — Chief Executive, Birmingham and Solihull Mental Health NHS Foundation Trust

    Patricia Miller — Chief Executive, Dorset County Hospital NHS Foundation Trust

Exhibition viewing and networking

Breakout sessions

Session 23: Let it go (to the right place, at the right time) produced by the Flow Coaching Academy, starring The Staff

The Flow Coaching Academy network is rapidly expanding across the UK with thirteen academies now training over 300 new coaches each year. In recent recruitment rounds this includes several more challenged organisations where the FCA approach has been core to improvement strategy. This session will explore how the FCA improvement methodology can support the development of people, building capacity and skills as well as a culture of positive improvement and collaboration, which in turn enables the improvement of care processes. This session will draw on learning from a Health Foundation learning report examining the impact of the programme on individual coaches, their teams and finally organisations more broadly.

    Laura Semple — Assistant Director – Improvement Programmes, The Health Foundation

    Dr Tom Downes — Consultant Physician & Geriatrician and Clinical Lead for Quality Improvement, Sheffield Teaching Hospitals NHS Foundation Trust

    Karen Partington — Chief Executive, Lancashire Teaching Hospitals NHS Foundation Trust

Session 24: Step-up to day case: Attacking waiting lists to support the recovery - two transformative examples

Effective deployment of a move to day case surgery will be essential to drive down the waiting lists. Day-case surgical pathways and day-case centres are now needed more than ever in order to power the recovery. Trusts that recognise and adopt these ambulatory pathways are seeing excellent results for both themselves and the patients. We will present two real world examples, one of day-case hysterectomy from Blackpool and the other of out of theatre ENT surgery from Newcastle. We will debate the benefits across the system and how you might initiate them within your trusts. We are delighted to be partnered by the International Association for Ambulatory Surgery who will be chairing this session.

    Dr Ian Jackson — Editor Ambulatory Surgery, International Association for Ambulatory Surgery

    Eric Mutema — Consultant Obstetrician and Gynaecologist, Blackpool Victoria Hospital

    Sean Carrie — Consultant ENT Surgeon and Rhinologist, Freeman Hospital and University of Newcastle upon Tyne

Session 25: Keynote address from Sir Simon Stevens, Chief Executive, NHS England

Samira Ahmed — Journalist and broadcaster

Sir Simon Stevens — Chief Executive, NHS England

Simon will reflect on learning from the pandemic and look ahead to the key challenges and opportunities facing the NHS in the months and years to come.

Breakout sessions (these sessions are for NHS Providers Members only)

Session 26: Beneficial change: embedding COVID-19 innovations in the NHS

COVID-19 inevitably led to significant changes in how healthcare is delivered across the UK. Over the last few months, new and innovative ways of working have been rapidly developed across the NHS, but as we move into the next phase of the NHS' recovery from the pandemic, how can we ensure these beneficial changes to care are embedded in the health service so future patients benefit from them? This session will give attendees the opportunity to share examples of innovations and discuss how they can be retained in the longer term.

    John Holden — Director of Strategy and Innovation, Bradford Teaching Hospitals NHS Foundation Trust

    George Critchley — Senior Digital Communications Officer, Sheffield Children’s Hospital NHS Foundation Trust

    Sarah Baker — Improvement Project Manager, Sheffield Children’s NHS Foundation Trust

    Claire Clarke — Clinical Development Practitioner, Northern Lincolnshire and Goole NHS Foundation Trust

    Claire Hebden — Macmillan End of Life Lead Nurse, Community Services, Northern Lincolnshire and Goole NHS Foundation Trust

    Dawn Chamberlain — Director Clinical Improvement, Beneficial Changes Lead, Beneficial Changes Network, NHS England and NHS Improvement

Session 27: Assurance in the ‘new normal’

The COVID-19 pandemic presented trust boards with unique governance challenges. This session will reflect on how one trust has managed the process of triangulation, challenge and assurance during COVID-19, and what assurance might look like in the ‘new normal’, as trusts return to providing normal services, prepare for future waves, and with social distancing in place.


Day 3 — full schedule

8 October, 09:00 - 16:30

Virtual Hub opens – select agenda items, networking and exhibition viewing

Breakfast sessions

Session 28: Co-creating the elective care recovery

As well as leading to untimely deaths and making many millions of people around the world ill, the 2020 COVID-19 pandemic has disrupted every aspect of our lives. But the end of the crisis will not be as clear or abrupt as its beginning, and the recovery period will not be a simple return to business as usual. Where the suspension of normal elective activity has created complex clinical and organisational conditions that makes the resumption of services a more challenging process than flicking a switch. The restart is not as simple as the stop. In this session, a team of healthcare consultants will demonstrate how providers can respond. By using RPA, patient facing technology and advanced analytics you can use technology to understand, plan and manage your elective care backlog. We will discuss how the provider sector can communicate to patients using secure digital channels, as we understand that lots of patients want some reassurance that they haven’t been forgotten and receive guidance on how to manage their symptoms whilst awaiting an appointment as this can be a source of understandable stress. 

Session 29: Welcome, introduction and recap from day 1 and 2

Samira Ahmed — Journalist and broadcaster

Session 30: In conversation with Prerana Issar, Chief People Officer, NHS Improvement

Samira Ahmed — Journalist and broadcaster

Prerana Issar — Chief People Officer, NHS Improvement

In conversation with Samira Ahmed, Prerana will talk about the interim people plan and her ambitions for improving the culture within the NHS.     

Exhibition viewing and networking

Breakout sessions

Session 31: Dynamic workforce and wider capacity planning

Throughout the pandemic we have seen the positive impact of local decision making by both clinical and operational management. Now organisations are grappling with managing reset and the ongoing COVID-19 impact against a backdrop of existing workforce supply challenges. This session explores how the lessons from the past six months can be applied to develop dynamic local workforce planning and wider resource planning. We’ll discuss what this means for dynamic waiting list management and discharge and consider what help is needed at all levels of the NHS and beyond to make dynamic workforce planning effective, while also ensuring people are cared for.

Breakout sessions

Session 32: Towards integrated care systems: Exploring provider collaboration within the ‘system by default’ operating model

NHS England and NHS Improvement have taken steps to move the ‘system by default’ operating model forward during the pandemic. The commitment for all systems to reach integrated care system status by April 2021 still stands, with the COVID-19 response accelerating collaboration between providers in some areas. This session will offer insights from NHS England and NHS Improvement about the next steps for ‘system by default’ and the national vision of the role of providers in systems, in the context of probable legislative changes next year. This session will also offer insights and learning from trusts that are collaborating effectively at system and place level.

    Miriam Deakin — Director of Policy and Strategy, NHS Providers

    Matt Neligan — Director of Primary Care and System Transformation, NHS England and NHS Improvement

    Professor Stephen Eames — Chair, Humber Coast and Vale ICS

    Andy Burnell — Chief Executive of City Health Care Partnership, and Executive Lead, Humber Coast and Vale ICS

    Sarah Dugan — Chief Executive of Worcestershire Health and Care NHS Trust, and Executive Lead, Herefordshire and Worcestershire STP

Session 33: Schwartz Rounds: Being in charge, but not being in control

This session will provide a brief introduction to Schwartz Rounds as a structured forum where all staff, clinical and non-clinical, are able to come together regularly to discuss the emotional and social aspects of working in healthcare. The brief presentation at the start of the session will set out the evidence that shows that staff who attend rounds feel less stressed and isolated, with increased insight and appreciation for each other’s roles. They also flatten hierarchical relationships between staff and attention on relational aspects of care. Rounds can help staff feel more supported in their jobs, allowing them the time and space to reflect on their roles.

A recent evaluation of rounds and the response of executives to them suggests that many leaders feel that they are the right support for the staff in their organisation but are ambivalent about them for themselves. The rest of this session provides an opportunity to participate in a live round. The title of the round will be Being in charge, but not being in control. The session will be facilitated by two experienced facilitators and as with all Rounds is a confidential forum.

    Rebecca Myers — Chair, Wells Community Hospital Trust

    Dr Aroon Lal — Associate Clinical Director for Improvement, Mid & South Essex NHS Foundation Trust

    Julian Hartley — Chief Executive, Leeds Teaching Hospitals NHS Trust

    Tom Cahill — Chief Executive, Hertfordshire Partnership University NHS Foundation Trust

    Jacqueline Totterdell — Chief Executive, St George’s University Hospitals NHS Foundation Trust

    Tracy Taylor — Chief Executive, Nottingham University Hospitals NHS Foundation Trust

Exhibition viewing and networking

Breakout sessions

Session 34: Covid-19 transmission in hospitals: managing the risk – an HSIB prospective safety investigation

The Healthcare Safety Investigation Branch (HSIB) has launched a national investigation into the prevention and management of nosocomial transmission of Covid-19 in hospitals. Our aim is to help the NHS understand how to reduce the risks of hospital transmission of the virus. Using a ‘Safety II’ approach, this investigation’s findings will support the NHS’ preparation for managing any resurgence of Covid-19 during winter.  HSIB will provide an update on the learning from this investigation, which is due to report in October. HSIB’s safety investigations expertise has been commissioned by NHS national bodies during the COVID pandemic, including for reviews of the Nightingale hospitals, hospital oxygen supply issues, set-up and running of the fixed and mobile Covid-19 testing sites, and producing intelligence reports on safety risks identified during this period. The session will also touch on lessons from this work

    Dr Kevin Stewart — Executive Medical Director, Healthcare Safety Investigation Branch

    Dr Sean Weaver — Deputy Medical Director, Healthcare Safety Investigation Branch

Session 35: The power of Instant Pay for the NHS with Royal Surrey NHS Foundation Trust

In this session we deep dive into how Royal Surrey NHS Foundation Trust are building financial resilience for their staff. Find out how, with the help of Wagestream, they have supported the financial wellbeing of their employees and included it into their overall wellbeing strategy. Discover how they are protecting the future sustainability of their workforce, providing a viable alternative to agency shifts and reducing agency spend and turnover as a result.

Session 36: Keynote speech from John Amaechi OBE, organisational psychologist, a New York Times best-selling author and chief executive of APS Ltd

Samira Ahmed — Journalist and broadcaster

John Amaechi OBE — Organisational Psychologist,

John will deliver a keynote speech focusing on racism, the difficulties of leading through a pandemic, and how a learning culture is the key to finding solutions. He will address how leaders can deliver inclusive leadership and change organisations to build diverse and supportive cultures of respect and fairness for all.

Session 37: Keynote address from secretary of state for health and social care

The Rt Hon Matt Hancock MP — Secretary of State for Health and Social Care, Department of Health and Social Care

In the first opportunity to hear a keynote address from the Secretary of State since the outbreak of the COVID-19 pandemic, we will hear directly from Matt Hancock about his reflections on the last few months, and his ambitions for the service moving forwards.

Session 38: The impact of COVID-19 on mental health

Samira Ahmed — Journalist and broadcaster

Professor Sir Simon Wessely — Regius Professor of Psychiatry, King’s College London

Angela Hillery — Chief Executive, Northamptonshire Healthcare NHS Foundation Trust

Mark Brown — Development Director, Social Spider

The ongoing COVID-19 pandemic has impacted not just physical health but also the mental health of the nation. This discussion will look at the impact of coronavirus and the wider socio-economic consequences of the UK’s response to the pandemic on mental health and wellbeing. It will also explore the likely shape of demand for mental health services in the coming months and what the sector needs to be able to meet it.

Session 39: Round up and close of conference

Samira Ahmed — Journalist and broadcaster

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